Monitoring finding · EXC-007
Onboarding approved with missing beneficial-owner declaration
Control KYC-01Salesforce (Sales + Financial Services Cloud)Detected 9 Oct 2026Severity high
KYC-01 · monitored control
Customer accounts are activated only with complete KYC
Onboarding approved with missing beneficial-owner declaration
automated test
- Reasoning
- Onboarding case ONB-2026-04418 (Kaveri Agro Exports LLP) moved to Approved and the credit line was activated on the portal while the beneficial-owner declaration document was still 'Pending upload'. First-level check performed by Northstar BPO.
- expected
- All required KYC documents verified before approval
- observed
- 1 of 5 required documents missing
- Action / owner
- ○ No data available
None
No review signal applies to this finding.