Meridian Alpha
Regulatory Library
Regulations that apply to Meridian Alpha and the controls that meet them
As of 9 Oct 2026
As of 9 Oct 2026
India · Central · Banking & Financial
RBI · Outsourcing of IT services
RBI Master Direction on Outsourcing of Information Technology Services, 10 April 2023
Legal entity
Meridian Alpha Pvt. Ltd.
Applicability
Applicable · IT service providers
Locations
Mumbai Head Office (Bandra Kurla Complex), Bengaluru Technology Centre
Reporting cycle
Annual · board review of material outsourcing
Requirement coverage · compliance position: gaps to close
3
requirements
- Covered 00%
- Partially covered 3100%
- Evidence unavailable 00%
Controls
4
2 failed testing
Evidence approved
6/10
current cycle
Open findings (gaps)
3
1 high
Open actions
3
0 overdue
Requirements and the controls that meet them
| Ref | Requirement | Applicability | Control objective | Controls | Coverage |
|---|---|---|---|---|---|
| Ch. IV | Due diligence and risk assessment of service providers | Applicable | Third parties are assessed, contracted and monitored | VEN-01VEN-02VEN-03 | Partially covered |
| Ch. V | Monitoring and control of outsourced activities | Applicable | Third parties are assessed, contracted and monitored | VEN-01VEN-02VEN-03 | Partially covered |
| Ch. VI | Confidentiality and security of data with service providers | Applicable | Customer and payment data is protected, including at providers | ENC-01VEN-02 | Partially covered |
Controls and current position
| Control | What it checks | Systems | Test | Evidence | Open findings |
|---|---|---|---|---|---|
| VEN-01 | Critical third parties are risk-assessed before onboarding and annually | PayGate Payment Gateway, Salesforce (Sales + Financial Services Cloud) | Fail | 2 / 3 | 1 |
| VEN-02 | Provider contracts include data protection and RBI audit clauses | Salesforce (Sales + Financial Services Cloud) | Not tested | 0 / 1 | 1 |
| VEN-03 | Supplier security incidents are assessed for impact and tracked | PayGate Payment Gateway, Meridian Customer Portal | Fail | 2 / 4 | 1 |
| ENC-01 | Customer and payment data encrypted at rest and in transit | Amazon Web Services (ap-south-1), Meridian Customer Portal | Pass | 2 / 2 | 0 |
Open actions
| Action | Issue | Owner | Due | Status |
|---|---|---|---|---|
| REM-F-RBI-02 | Material outsourcing: lapsed assurance and overdue reassessment (Outsourcing of IT Services 2023 §6/§9) | Sanjay Kulkarni | 20 Oct 2026 | Open |
| REM-F-ISO-02 | Supplier agreement lacks information security clauses (A.5.20) | Sanjay Kulkarni | 31 Oct 2026 | In Progress |
| REM-F-RBI-03 | Payment provider incident — incomplete credential rotation | Deepa Menon | 10 Oct 2026 | In Progress |
Regulatory reporting for management, audit and compliance review. Applicability is as assessed in Prismet. Statutory returns and regulator filings are not prepared or submitted from Prismet.