Action · REM-F-RBI-04
Account frozen pending document; Salesforce validation rule hardened so 'Approved' requires all mandatory documents verified; Northstar retrained. Tracked as T-007, T-008, T-023 in Prismet Tasks.
In ProgressOwner Arjun KapoorTarget 22 Oct 2026
Requirement to validation
Requirement
ISO-A.5.31 · ITGC-BP-01 · RBI-KYC-MD-2016-16
mapped
Policy
KYC / AML Policy
pol-kyc
Control
KYC-01
Customer accounts are activated only with complete KYC
Application
Meridian Customer Portal · Salesforce (Sales + Financial Services Cloud)
mapped
Evidence · Q3
3 items
2 approved · 1 pending · 0 rejected
Test · Q3
Fail
TST-RBI-KYC-01 · Medium confidence
Finding
F-RBI-04 · High
Open
Action
Arjun Kapoor
REM-F-RBI-04 · In Progress
Validation
Pending
as recorded
Remediation
- Owner (FPR)
- Arjun Kapoor
- Priority
- High
- Target date
- 22 Oct 2026
- Status
- In Progress
- Management response
- Account frozen pending document; Salesforce validation rule hardened so 'Approved' requires all mandatory documents verified; Northstar retrained.
Did it hold?
- Validation
- RET-F-RBI-04
- Status
- Pending
- Planned
- 22 Oct 2026
- Method
- Retest once remediation is complete.
- Result
- Not yet retested.