Evidence · RBI-REQ-032

Salesforce: Approved onboarding cases have complete KYC checklist

AcceptedAutomated test resultCollected 6 Oct 2026

Requirement to validation

Requirement
ISO-A.5.31 · ITGC-BP-01 · RBI-KYC-MD-2016-16
mapped
Policy
KYC / AML Policy
pol-kyc
Control
KYC-01
Customer accounts are activated only with complete KYC
Application
Meridian Customer Portal · Salesforce (Sales + Financial Services Cloud)
mapped
Evidence · Q3
3 items
2 approved · 1 pending · 0 rejected
Test · Q3
Fail
TST-RBI-KYC-01 · Medium confidence
Finding
F-RBI-04 · High
Open
Action
Arjun Kapoor
REM-F-RBI-04 · In Progress
Validation
Pending
as recorded

Record

Control
KYC-01 · Customer accounts are activated only with complete KYC
Source system
Cycle
Q3 2026 Unified Program Review
Review note
Evidence complete; exception noted against the control requirement.
Provenance
PBC request REQ-032 · RBI Regulatory Controls — Q4 2026 Periodic Internal Audit